Tip My Ride, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website, book a ride, or participate in our SMS/text messaging program.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Phone number
Email address
Pick-up and drop-off locations
Payment details (processed securely by third-party processors)
b. SMS Information
Phone number used for text messaging
Message content sent or received
Opt-in/Opt-out preferences
c. Automatically Collected Data
When you visit our website or booking pages, we may automatically collect:
IP address
Device information
Browser type
Cookies and tracking data
This helps us improve user experience and service performance.
2. How We Use Your Information
We use the information collected to:
Provide ride services and confirm bookings
Send SMS notifications, ride updates, and customer service alerts
Deliver promotions, discounts, or marketing messages (with your consent)
Improve our website and service functionality
Comply with legal obligations
Prevent fraud and protect our customers
3. SMS Communication Consent
By providing your phone number, you agree that Tip My Ride, LLC may send SMS messages for:
Ride confirmations
Promotional messages
Customer support
Important service updates
You can opt out at any time by replying STOP. Reply HELP for assistance. Message & data rates may apply.
4. Sharing Your Information
We do not sell, trade, or rent your personal information.
We may share information only with:
a. Service Providers
Trusted third-party vendors who assist with:
Payment processing
SMS delivery
Customer support
Website hosting
Analytics
These partners are required to protect your data and use it only for service-related purposes.
b. Legal Requirements
We may disclose information if:
Required by law
Necessary to protect our rights, safety, or operations
Necessary to prevent fraud or misuse
5. Data Storage & Security
We use industry-standard security measures to protect your information, including:
Encrypted data transmission
Secure servers
Access-restricted systems
While we strive to protect your data, no method of transmission over the internet or mobile networks is completely secure.
6. Cookies & Tracking Technologies
Our website or funnel pages may use cookies or tracking pixels to:
Improve site performance
Measure marketing results
Personalize user experience
You may disable cookies in your browser settings, but some features may not function properly.
7. Your Rights
Depending on your location, you may have the right to:
Our services are not intended for anyone under 18. We do not knowingly collect information from children.
9. Third-Party Links
Our website or SMS messages may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Changes to This Privacy Policy
Tip My Ride, LLC may update this Privacy Policy at any time. We will post updated versions on our website and note the “Last Updated” date. Continued use of our services indicates acceptance of these changes.
11. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Tip My Ride, LLC Email: [email protected] Phone: 239-281-5464 Website: www.tipmyrides.com